YOUR PRIVACY IS IMPORTANT TO US

Research Collective is committed to the protection and safeguarding of any personal data collected from individuals; specifically those who are consumers, who share health information and those that share their specific professional information.

Research Collective is a user experience and human factors research consultancy that partners with a wide array of manufacturers, from consumer products to automotive to medical devices. We help them deliver usable, safe and reliable products or systems. Research Collective’s team of human factors scientists and user experience research professionals use standard scientific research methods to better understand how individuals interact with products and systems. The results of our research helps manufacturers determine if their products/services are safe, effective, efficient and easy to use. This research can also provide insights to possible design flaws and allows researchers to make recommendations for changes based on human factors design principles. 

Research Collective respects the privacy of individuals who respond to electronic requests for information and who participate in their research studies. When individuals voluntarily register to be considered as an evaluation research participant with Research Collective, their contact information and other demographic information is added to our database. This database is used only to help us identify potential candidates to invite to participate in evaluation research studies.  Your information is for internal use only and Research Collective will not share, resell or redistribute any information linked with your personal identification to anyone outside of our company. 

What kind of info do we collect and why:

The information Research Collective collects on its website is used to help determine eligibility for participation in evaluation research projects on behalf of our clients. The information we collect may change from time to time based on the requirements of individual research projects.  We are often seeking a representative mix of a specific geographic area or specific professional segment. Here are some examples of information we will collect in order to determine if you might qualify for a research project:

  • Contact information used to reach you such as name, email address, mailing address, phone numbers;
  • Demographic information such as age, gender, political affiliation, and other background information.  

Minimum information is required to be a member of our database – first name, last name, date of birth, and phone number.  We do provide additional questions, but those answers are not required to register as a potential participant. Responses to these additional questions simply help us reach the right person for the right study in a more efficiently. 

The information we collect from our research efforts is used to help our clients develop, deliver, and/or improve their products or services. Feedback from participants (i.e., representative users of the product or service we are evaluating) is vital to the success of our research. Any research findings data that is shared with clients has been aggregated and anonymized to protect our participant’s personal identifiable information. 

Data Security

If you are visiting our Site from outside the United States, please be aware that your information will be transferred to and stored and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By visiting our Site or using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy.

Our website may use a technology called a “cookie” (also called web cookie, Internet cookie, browser cookie). A cookie is a small text file that is downloaded onto ‘terminal equipment’ (eg a computer or smartphone) when the user accesses a website. It allows the website to recognize that user’s device and store some information about the user’s preferences or past actions. Cookies help provide additional functionality to our site and help us analyze site usage more accurately.

Information collected is typically retained for a period of 3 years from the date of your last participation, but can vary based on obligations within our research projects.  Our website and any applications that house personal information that is collected uses industry standard encryption. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, industry standard physical, electronic, and managerial procedures have been established to help safeguard all information we collect.

Our sites are not intended for, or designed to attract, individuals under the age of 18.  We do not knowingly collect personally identifiable information from any person that we know is an individual under the age of 18 without explicit parental or guardian consent.

Research Collective does not accept any electronic payments for any services rendered.

Research Collective will not sell, distribute, or otherwise release personally identifiable information it collects to a third party.  Although certain information is shared with our clients, it is always anonymized with ID numbers. Research Collective will never release full contact information without expressed permission from from individuals registered in our database, or those who participate in our research efforts. 

Notwithstanding the foregoing, if it becomes necessary by law or legal process for Research Collective to disclose your personal information, we may do so upon determination that such disclosure is legally necessary.  In addition, in the event of Research Collective’s reorganization, merger, or sale we may transfer any and all personal information to the relevant third party.

Last, but not least

We value our research participants…their insights, feedback and opinions really do make a difference.

Participation is always voluntary and constitutes an independent contractor relationship, not an employment relationship.

From time to time, we may send you notices.  We may also send you announcements of the latest news and availability of upcoming research projects. If you would like to unsubscribe from our database and/or no longer wish to receive calls or emails about upcoming research study opportunities, please click UNSUBSCRIBE.

If you would like to update your information on file, please contact our office by phone 480-247-7182 or by email at info@research-collective.com so we can make any necessary updates/corrections.

You may also contact us by U.S.Mail at:

Research Collective, LLC

2141 E Broadway Rd, Suite 201

Tempe, AZ 85282  United States

Privacy rights under the General Data Protection Regulation (GDPR):

You have the right to transparency and the right to information. Throughout this Privacy Policy, we explain how Research Collective collects, stores, processes and uses your information. Please contact us at any time should you have questions or need additional information.

You have the right of access, restriction of processing, erasure.  Please contact us to request information about the personal data we have collected from you and/or to request the correction, modification or deletion of such personal information. We will do our best to honor your request subject to any legal, ethical and contractual obligations. 

Information collected is typically retained for a period of 3 years from the date of your last participation, but this can vary based on obligations within our research projects. We regularly review our information and erase or anonymize personal data when it is no longer needed.

To make a request or to ask us a question about our data practices, please contact us via email at info@research-collective.com

You can withdraw your consent at any time. When we process your personal data based on your consent, you always have the right to withdraw it at any time. 

You can object at any time. You have the right to object to receiving e-mail notices about upcoming research studies or any other promotional materials. Simply follow the opt-out instructions in our e-mails or contact us via email at info@research-collective.com.

Additionally, you have the right to object to any processing of your personal data based on your specific situation. In the latter case, we will assess your request and provide a reply in a timely manner, according to our legal, ethical and contractual obligations. 

You have the right data portability. You have the right to data portability of your own personal data by contacting us via email at info@research-collective.com.

You will not be subject to any automated decision, including profiling. We do not make any automated decisions using your personal data in any way that might negatively or legally impact you. 

You can lodge a complaint with a supervisory authority. If you consider that the processing of your personal data infringes your privacy rights according the European Privacy regulation, you have the right to lodge a complaint with a supervisory authority, in the member state of your habitual residence, place of work, or place of the alleged infringement.

Changes to Our Privacy Policy

We regularly review and, where necessary, update our privacy information. Should we plan to use personal data for a new purpose, we update our privacy information and communicate the changes to individuals before starting any new processing. We reserve the right to change our policy at any time by providing updated information on this page. This policy was last modified on August 1, 2019.

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