HUMANIZING HEALTHCARE

RESOURCES

WE WROTE THE BOOK… FINALLY!

We are pleased to announce our new book, Humanizing Healthcare: Human Factors for Medical Device Design, published by Springer-Nature. The cover and Table of Contents are shown below. Here are a few reviews:

“Humanizing Healthcare” is an impressive, important book. Human Error, the authors point out in the opening pages of the book, is one of the largest causes of death in the US. Worse, human error is usually not the real reason: you have to ask what led to the error? Invariably it is poor human factors design, hence the subtitle of the book: “Human factors for medical device design”.

This is a massive book, but don’t be frightened: it is lively and readable, authoritative and comprehensive (which is why it is so massive). Use it as a textbook in a class or as a reference. It is essential reading for those involved in healthcare practice, teaching, or administration.”
— Don Norman, Prof. and Director of the University of California, San Diego’s Design Lab, former VP of Apple, and author of “The Design of Everyday Things.”


“This new addition to the literature on human factors in healthcare engineering has managed to be both accessible and comprehensive. From its compelling examples to its well-reasoned and explained approaches, this book is destined to be one of the most read texts on human factors in healthcare.”
— Mark Wehde, Chair, Mayo Clinic Division of Engineering, Fellow Mayo Clinic Academy of Educational Excellence, Assistant Professor of Biomedical Engineering, Mayo Clinic College of Medicine and Science


“This is an excellent resource, covering from human factors basics, applicable to many product spaces, to more specifics relevant to medical device development. The writing is accessible and well organized. It is a wonderful, timely resource, given the current importance and prevalence of medical device development.”
— Dan Sevier, Assistant Teaching Professor, Department of Industrial Design, Iowa State University

Dedication
Preface
Acknowledgements
Table of Contents
About the Authors
List of Abbreviations

Abstract
Keywords
1.1 Medical Error
1.2 Medical Devices
1.3 What is Human Factors Engineering?
Resources
References

Abstract
Keywords
2.1 Human-Centered Design
2.2 Human Factors Research
2.3 Reliability and Validity
2.4 Selecting Research Participants
2.5 Ethical Standards
2.6 Literature Review
2.7 Case Study
2.8 Naturalistic Observation
2.9 Design Ethnography
2.10 Interviewing
2.11 Focus Groups
2.12 Diary Studies
2.13 Critical Incident Technique
2.14 Participatory Design
2.15 Contextual Inquiry
2.16 Analyzing Qualitative Data
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Abstract
Keywords
3.1 Questionnaires
3.2 Biometric Research
3.3 Correlational Research
3.4 Experiments
3.5 Analyzing Quantitative Data
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Abstract
Keywords
4.1 Introduction
4.2 Usability Inspection
4.3 Usability Testing
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Abstract
Keywords
5.1 Information Processing
5.2 Bottom Up and Top Down Processes
5.3 Light Energy and the Eye
5.4 Rods, Cones, and Color Perception
5.5 Color Deficiency
5.6 Contrast
5.7 Image Size and Visual Angle
5.8 Visual Accommodation
5.9 Vision Problems
5.10 Aging and Vision
5.11 Central and Peripheral Vision
5.12 How Visual Perception Works
5.13 Attention’s Role in Visual Perception
5.14 Conspicuity
5.15 Context
5.16 Gestalt psychology
5.17 Information Structure
5.18 Design Advice Based on Visual Perception
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Abstract
Keywords
6.1 Introduction
6.2 What is sound?
6.3 How Do We Hear Sound?
6.4 Sound Localization
6.5 Hearing Impairments and Disorders
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Abstract
Keywords
7.1 Cognitive Resources
7.2 Attention
7.3 Memory
Long Term Memory
7.4 Tips for Designers
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Abstract
Keywords
8.1 Introduction
8.2 What is the Cause of All of These Use-errors?
8.3 Slips
8.4 Lapses
8.5 Mistakes
8.6 Root Cause Analysis
8.7 Hindsight Bias
8.8 Designing for Error
8.9 Regulatory Considerations
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Abstract
Keywords
9.1 Human Factors Regulatory Guidelines
9.2 Human Factors Process for Medical Devices
9.3 Top 10 Questions Related to Human Factors Regulations for Medical Devices
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Abstract
Keywords
10.1 Introduction
10.2 Control Coding Guidelines
10.3 Control Movement Considerations
10.4 Control Size and Shape Considerations
10.5 Control Feedback Considerations
10.6 Activation Force Considerations
10.7 Control Placement Considerations
10.8 Touchscreen Considerations
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Abstract
Keywords
11.1 Introduction to Displays
11.2 Visual Displays
11.3 Auditory Displays & Alarms
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Abstract
Keywords
12.1 Introduction
12.2 User Experience (UX)
12.3 Design Principles
12.4 Interaction Styles
12.5 Information Architecture
12.6 Screen Layout
12.7 Legibility
12.8 Color
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Abstract
Key Words
13.1 Definitions
13.2 Do We Need Instructions for Use?
13.3 No Respect
13.4 Developing Instructions for Use(rs)
13.5 A Framework for Developing Good IFUs and a Model of IFU Use
Finding Information
Comprehending Information
13.6 Applying Information
13.7 IFU Iteration and Evaluation
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Abstract
14.1 Introduction
14.2 Reusable Medical Devices and Designing for Maintenance
14.3 Reprocessing and Designing for Maintenance
14.4 Designing Reusable Medical Devices to Optimize Reprocessing
14.5 Conclusion
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Abstract
Keywords
15.1 Introduction
15.2 Challenges of Home Use Medical Device Design
15.3 Users of Home-use Devices
15.4 Physical Size, Strength, and Stamina
15.5 Dexterity, Flexibility, and Coordination
15.6 Sensory Capabilities (vision, hearing, tactile sensitivity)
15.7 Cognitive Abilities
15.8 Literacy and Language Skills
15.9 Emotions and Motivation
15.10 Environment
15.11 Design Considerations
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